Why are we conducting this market research?
The goal of our interviews is to understand different journeys that people have had in the Better program. During the interviews, we may cover nutrition and physical activity habits relative to diagnosis and seeking treatment. We may also discuss the experience of the initial diagnosis, what factors influenced treatment choices, unmet needs, and challenges faced during treatment journeys.
Any data we collect is protected. When using the data for research analysis, the identifying information you provide, including name and phone number, will only be used to contact you for this study. We will not sell or share your information.
What are the expectations of me as a participant?
The web-assisted phone interview survey will take approximately 75 minutes to complete and will be conducted via Zoom. The moderator will be asking questions about your experience with diabetes and with the Better program.
The interview will be recorded for research purposes, however everything you share will be kept strictly confidential.
All interview invitations will be sent by SMS.
If you have any questions at any point in time, you can reach out to our Support team at email@example.com or (415) 887-2311.
Will I be compensated for participating in the interview?
- You will receive $125 via PayPal or direct deposit. You can expect to receive your $125 payment in the next 5-7 business days from Magnolia Innovation. If you have any issues receiving the payment, please reach out to firstname.lastname@example.org.
What are the benefits of participating?
- You will not benefit directly from the interview, but you will have the opportunity to help Better to build a revolutionary digital therapeutic product that will help others treat and manage their type 2 diabetes.
Will this affect my access to the program?
Participation is completely voluntary. If you decide to be part of the market research, you can change your mind at any time and continue using the app.
Who will be looking at my feedback?
The feedback that you provide is invaluable to our team. It will help Better Therapeutics create a better product to help others better managetreat and, in some cases, reverse their Type 2 diabetes. Your feedback will be viewed by members of Better’s Product and Care teams as well as Magnolia Innovation, the independent market research firm conducting the study. They will not be shared with any other parties.