Follow these steps to reset your password:
- Launch your app
- Tap Sign in
- Click Forgot password?
- Type in your account email [agent to insert email]
- Click Send email
- Check your inbox & open the email titled: Recover your password.
- Click Reset password, then enter a new password
- Re-launch your app & tap Sign to enter your email and new password
Email firstname.lastname@example.org if you also need to recover your account email.